TERMS & CONDITIONS
TERMS OF REFERANCE
1. The terms “BISL”, “'Dho Daalo'” or 'us' or 'we' refers to the owner of the website whose registered office is 1580, Ground floor, Bhola Nagar, Kotla Mubarak Pur, New Delhi, 110003, India.
2. The term 'you' refers to the user or viewer of our website. User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by Dho Daalo.
1. The Services provided by Dho Daalo is a technology-based service which enables the picking up of clothes from households or offices, getting it processed in-house or through third parties, and delivering it back to the customer through the use of internet and / or mobile telecommunications devices.
2. Our Services are available only to those persons / individuals / families / companies or any other person, who can form legally binding contracts under the laws, rules and regulations applicable to the business of Dho Daalo.
3. Dho Daalo is not responsible incase of damage or loss of any garment.
In such cases Dho Daalo assures a payback of 10 times to the amount of a product ordered for a service in their Dho Daalo wallet and the same can be availed by the user in future orders.
4. Fading/Bleeding/Damage of the garment is subject to its condition.
5. Customer should inform DD team in case of any existing Damage/Fading of the garments.
6. Dho Daalo will make all possible efforts to ensure no damage/bleeding/fading of the garment takes place. However, DD is not responsible for any damage caused during the processing of the garment.
1. User(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services as it entails entering into a contract.
2. User(s) must abide by the relevant and applicable laws governing the laws of the land, in addition to the terms and conditions and policies of Dho Daalo.
3. Dho Daalo is not responsible for the possible consequences caused by your behaviour during the use of web site.
4. Dho Daalo may, at its sole discretion, refuse the service to anyone at any time at its sole discretion.
5. User(s) may use this site solely for their own personal or internal purposes.
6. Non adherence or violation of any terms and conditions mentioned here in or the policies of Dho Daalo shall render the user(s) unqualified to use the services offered.
7. Repetitive use of services by the user(s) shall tantamount to the acceptance of all the terms, conditions, policies and procedures of Dho Daalo.
1. This agreement applies to all types of user(s) including visitors, registered users - free or paid user(s) or any other type of user(s), who access the web site for any purpose.
2. This agreement also applies to any legal entity including individuals, companies, any form of legal person, families etc, which may be represented by you under actual or apparent authority.
3. This agreement applies to all Dho Daalo Services offered on the web site, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s).
4. In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.
AMENDMENT TO USER(S) AGREEMENT
1. Dho Daalo reserves the sole right and discretion to make any change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately from the date and time of posting / uploading / making it available for public viewing in any other form.
USER ACCOUNTS, OFFERS AND PROMOTIONS
1. By using the services of Dho Daalo, the user(s) consents to their data being collected and used by Dho daalo for all purposes, including & not restricted to facilitate services or use of its platform to avail services, current and future business or other ventures of Dho Daalo or for any other purpose.
2. The user data includes all the information about the User(s) including name, address, email id, mobile number, landline telephone numbers and other details.
3. All information collected from the user are on a Bonafede basis.
4. Misuse and / or misrepresentation of identity or any other relevant details shall tantamount to automated termination of services or the use of the platform without any prior notice or intimation to such user(s).
5. User(s) accounts are created and owned by Dho Daalo.
6. In the system is unable to establish unique identity of the user(s) in relation to a valid mobile number or e-mail ID, the account shall be indefinitely suspended.
7. Dho Daalo reserves sole discretion to suspend a user's account in the events or contingencies as mentioned elsewhere in this agreement
8. Dho daalo does not have the liability to share any account information whatsoever in any event or contingency. Though Dho Daalo may choose to share the said information at its sole discretion.
LINKS TO THIRD PARTY SITES
1. Links to third party sites are provided at Dho Daalo web site only for the purpose of information, use and convenience of the user(s). This facility in no way shall create any responsibility or liability for Dho Daalo towards any act, deed, response, commitment etc made by such third party to any user(s).
2. The user(s) are free to use the services or products of such third party at their own sweet will, choice , discretion and risk.
3. Dho Daalo does not holds any responsibility of any type whatsoever, for the information or commitments provided by such third party or the content and resources provided by them, to the user(s).
4. Dho Daalo may allow user(s) access to content, products or Services offered by third parties through hyperlinks in the form of word link, banners, channels or otherwise, to such Third Party's web site.
5. User(s) are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of use of such sites of third party.
6. Dho Daalo believes that user(s) acknowledge that Dho Daalo has no control over such third party's site, does not monitor such sites, and shall not be responsible or liable to anyone for such third-party site, or any content, products or Services made available on such a site.
1. Most of the content and some of the features on the web site are made available to visitors free of charge. However, Dho Daalo reserves the right to terminate access to certain areas or features of the web site at any time for any reason, without any prior notice to user(s) or any other person.
2. Dho Daalo also reserves the universal right to deny access to particular user(s) for any/all of its Services prior approval from the user(s)or notice to any user(s), in order to protect the interests of Dho Daalo and/or other visitors to the web site or for any other reason which Dho Daalo may deem fit.
3. Dho Daalo reserves the right to limit, deny or create different modes, types and extent of access to the web site and its features with respect to different user(s), or to change any of the features or introduce new features without any prior approval from the user(s)or notice to any user(s).
1. The information contained in this website is for general information purposes only.
2. The information is provided by Dho Daalo and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your sole discretion and risk.
3. In no event, shall Dho Daalo be liable for any loss or damage including and not restricted to any indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
4. Every effort is made to keep the website up and running smoothly. However, Dho Daalo takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond its control or for any other reason deemed fit by Dho Daalo.